provision, operation, and management of toll-free services, including 150 sip channels, along with configuration and activation of toll-free numbers and short codes to ensure seamless nationwide accessibility. the primary tsp shall carry 100% of inbound call traffic on the designated toll-free number(s). additionally, tsp1 should support outbound calling services as and when required. (including rental charges for unlimited outbound calls)

Department Of Administration has invited bids for the provision, operation, and management of toll-free services, including 150 sip channels, along with configuration and activation of toll-free numbers and short codes to ensure seamless nationwide accessibility. the primary tsp shall carry 100% of inbound call traffic on the designated toll-free number(s). additionally, tsp1 should support outbound calling services as and when required. (including rental charges for unlimited outbound calls).. Please refer to the tender document for project value and EMD details. Interested bidders can submit applications until 21 September 2026, with the technical opening scheduled for 21 September 2026.